@article {shor2012meeting,
	title = {Meeting unmet needs of families of persons with mental illness: evaluation of a family peer support helpline},
	journal = {Community mental health journal},
	volume = {48},
	year = {2012},
	pages = {482{\textendash}488},
	publisher = {Springer},
	author = {Shor, Ron and Birnbaum, Menachem}
}
